Terms of Service

Last updated: June 22, 2026

These Terms of Service constitute an End User License Agreement (the “Agreement”) between you (“End User,” “you,” or “your”) and The Olá Brothers LDA (“Company,” “we,” “us,” or “our”). This Agreement governs the relationship between you and us and your use of the Company’s Sip for Mac software application (“Software”). Throughout this Agreement, the End User and the Company may each be referred to as a “Party” and collectively as the “Parties.”

If you use the Software on behalf of your employer or another entity (an “Organization”) for whose benefit you use the Software, or that owns or otherwise controls the means through which you use or access the Software, then the terms “End User,” “you,” and “your” apply collectively to you as an individual and to the Organization. If you use or purchase a license to the Software on behalf of an Organization, you acknowledge, warrant, and covenant that you have the authority to: (1) purchase a license to the Software on behalf of the Organization; and (2) bind the Organization to the terms of this Agreement.

By downloading, installing, accessing, or using the Software, you: (a) affirm that you have all necessary permissions and authorizations to access and use the Software; (b) affirm that, if you use the Software under a license purchased by an Organization, you are authorized by that Organization to access and use the Software; (c) acknowledge that you have read and understood this Agreement; (d) represent that you are of sound mind and legal age (18 years of age or older) to enter into a binding agreement; and (e) accept and agree to be legally bound by the terms and conditions of this Agreement.

If you do not agree to these terms, do not download, install, access, or use the Software. If you have already downloaded the Software, delete it from your Computing Device.

Changes to This Agreement

We reserve the exclusive right to make changes to this Agreement from time to time. Your continued access to and use of the Software constitutes your agreement to be bound by, and your acceptance of, the terms and conditions posted at such time. You acknowledge and agree that you accept this Agreement (and any amendments thereto) each time you load, access, or use the Software. Therefore, we encourage you to review this Agreement regularly.

If, within thirty (30) days after we post changes or amendments to this Agreement, you decide that you do not agree to the updated terms, you may withdraw your acceptance of the amended terms by sending us written notice at the email address provided in Section 24. After providing written notice of your withdrawal, you are no longer authorized to access or use the Software and must delete it from your computer or other device (a “Computing Device”).

1. License Grant.

Subject to the terms of this Agreement and, if applicable, the terms of the applicable license agreement, the Company grants you a limited, non-exclusive, perpetual, revocable, and non-transferable license to:

(a) download, install, and use the Software on one (1) Computing Device for each single-user license that you have purchased and been granted. If you wish to use the Software on multiple Computing Devices, you agree to acquire a license for each device on which you intend to use it;

(b) access, view, and use on that Computing Device the End User Provided Materials (as defined in Section 6) made available in or otherwise accessible through the Software, strictly in accordance with this Agreement and any other terms and conditions applicable to such End User Provided Materials as set forth in Section 6;

(c) install and use the trial version of the Software on any number of Computing Devices for a trial period comprising fifteen (15) individual days of use following installation; and

(d) receive updates and new features that become available during the one-year period beginning on the date you purchased the license to the Software.

2. Payments.

Our ordering process is managed by our online reseller, Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles customer service inquiries and returns.

3. License Restrictions.

You shall not:

(a) copy the Software, except as expressly permitted by this license;

(b) modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Software or any of its parts;

(c) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Software or any of its parts;

(d) remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Software, including any copy thereof;

(e) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Software or any features or functionality of the Software to any third party for any reason, including by making the Software available on a network where it can be accessed by any third party who has not been expressly granted a license to the Software by the Company;

(f) remove, disable, circumvent, or otherwise create or implement any workaround to any copyright protection, rights management, or security features in or protecting the Software;

(g) use the trial version on a Computing Device on which the trial version was previously installed and the trial period has expired;

(h) install or use the Software on more Computing Devices than are permitted by the licenses you have purchased and been granted;

(i) allow the number of activations to exceed the number you have purchased; or

(j) be entitled to any compensation from the Company.

4. Use of the Software; Account Security.

(a) The Company is not a provider of hardware or equipment. Accordingly, the Company is not responsible for any hardware or equipment that you may use in connection with the Software.

(b) You are responsible and liable for all uses of the Software licensed to you under this Agreement, including unauthorized uses resulting from loss, theft, or unauthorized distribution of the Software. Without limiting the foregoing, you are responsible and liable for all actions and failures to take required actions concerning the Software by your authorized users or by any other person to whom you provide access to the Software or its documentation, whether that access or use is permitted by or violates this Agreement.

(c) The Software is intended as a tool to assist in collecting, organizing, and sharing colors and may be downloaded only from our website at sipapp.io or from Setapp.

(d) You must lawfully acquire the Software from us or Setapp. Otherwise, you do not have the right to use the Software.

(e) To use the Software, you may be required to register your license key with the Company. The Company may also require you to set up a unique user profile and create a unique individual user account (an “Account”) to which the Software is registered.

(f) If available and applicable, to create your Account and generally use the Software, you may be asked to provide us with at least the following information (along with any fields or data marked as mandatory as part of the Account creation process):

(i) your first and last name;
(ii) your primary email address;
(iii) your primary telephone number;
(iv) your physical and mailing address or addresses;
(v) your credit card information;
(vi) if applicable, the Organization you work for or are affiliated with and in connection with which you use the Software; and
(vii) if applicable, your role or title in the Organization.

(g) You may be able to download, access, and use the Software on a provisional or limited basis for a limited time without creating an Account or registering your copy of the Software.

(h) If you purchase the Software on behalf of another individual, that person must accept the terms of this Agreement before using the Software.

(i) We reserve the right, at any time, to require you to purchase a license key, create an Account, or register your copy of the Software to continue using the Software.

(j) We expressly reserve the right to block a license key from future use if the number of device activations or users exceeds the number permitted. Furthermore, we have the right to disable your copy of the Software, your Account, or your license key at any time if, in our sole opinion, you have violated any provision of this Agreement or your continued use of the Software may cause harm to the Company or any third party.

(k) You are responsible for keeping your Account and password information secure. You agree to notify us immediately of any unauthorized access to or use of your Account, license key, username, information, or password, or of any other security breach. You also agree to sign out of your Account at the end of each session. You should use particular caution when accessing your Account to avoid providing third parties with your Account or license-key credentials.

(l) You acknowledge and agree that certain functions and features of the Software may depend on factors outside our control, including your Computing Device, the operation of third-party hardware, and network services.

(m) Some features of the Software rely on third-party communications networks and technology. Accordingly, the Software may experience occasional failures or delays in the delivery or receipt of properly transmitted information or data.

(n) We reserve the right to change, suspend, disable, or delete any features or functionality of the Software at any time and without notice.

5. Intellectual Property.

(a) All intellectual property rights, including copyrights, patents, patent disclosures, and inventions (whether patentable or not), trademarks, service marks, trade secrets, know-how and other confidential information, trade dress, trade names, logos, corporate names, and domain names, together with all associated goodwill, derivative works, and all other rights (collectively, “Intellectual Property Rights”), that are part of the Software and otherwise owned by the Company shall remain the exclusive property of the Company (or its suppliers or licensors, when applicable). Nothing in this Agreement grants you or any Organization a license to the Company’s Intellectual Property Rights.

(b) You agree that this Agreement conveys a limited license to use the Company’s Intellectual Property Rights solely as part of the Software, and not independently of it, and only for the effective term of the license granted to you under this Agreement. Accordingly, your use of any of the Company’s Intellectual Property Rights independently of the Software or outside the scope of this Agreement shall be considered an infringement of the Company’s Intellectual Property Rights. This does not limit any claim the Company may have for breach of contract if you breach a term or condition of this Agreement. You shall use the highest standard of care to safeguard the Software, including all copies, from infringement, misappropriation, theft, misuse, or unauthorized access. Except as expressly granted in this Agreement, the Company reserves and retains all right, title, and interest in the Software, including all copyrights and copyrightable subject matter, trademarks and trademarkable subject matter, patents and patentable subject matter, trade secrets, and other intellectual property rights, whether registered, unregistered, granted, applied for, currently existing, or created in the future.

(c) You, or the Organization when applicable, shall retain ownership of all Intellectual Property Rights in and to the work products you create through or with the assistance of the Software.

6. End User Provided Materials.

(a) You acknowledge and agree that the Company is not responsible for the accuracy, completeness, correctness, timeliness, validity, copyright compliance, legality, decency, formatting, quality, availability, or any other aspect of materials, information, or data uploaded or entered directly into the Software by you or collected through the operation of the Software (collectively, the “End User Provided Materials”). The Company assumes no liability or responsibility to you or any other person or entity for any End User Provided Materials and expressly disclaims all such liability and responsibility.

7. Compliance Measures.

(a) You acknowledge and agree that the Company and its subsidiaries may collect and use technical and related information to improve the Company’s products or provide services or technologies. The Company and any subcontractors to whom your data is provided shall maintain a commercially reasonable data-security program. This program shall include reasonable and appropriate technical, organizational, and security measures against the destruction, loss, unauthorized access, or alteration of data in the possession of the Company or its subcontractors. These measures shall be: (i) no less rigorous than those maintained by the Company for its own information of a similar nature; and (ii) no less rigorous than typical security standards in the industry.

(b) The Software may contain technological copy protection or other security features designed to prevent unauthorized use of the Software, including features that protect against uses prohibited under Section 3. You shall not, and shall not attempt to, remove, disable, circumvent, or otherwise create or implement any workaround to any such copy-protection or security features. Any violation of this Section 7(b) by you shall be considered a breach of this Agreement.

(c) You acknowledge and agree that the Software is “seeded” with code or content features as a means of ensuring compliance with this Agreement and the Company’s Intellectual Property Rights. Such compliance mechanisms will not negatively affect your ability to use the Software.

8. Updates.

(a) The Company may, from time to time and in its sole discretion, develop and provide upgrades, bug fixes, patches, other error corrections, or new features, including related documentation (collectively, “Updates”). Updates may also modify or remove certain features and functionality in their entirety.

(b) The Company does not guarantee that Updates will be created or provided and has sole discretion over the type, scope, and timing of Updates and whether to issue them. Accordingly, you agree that the Company has no obligation to provide any Updates or to continue providing or enabling any particular features or functionality. The Company expressly disclaims any liability for not doing so.

(c) You further agree that all Updates will be deemed part of the Software, and all related documentation will be deemed part of the Updates. Updates are subject to all terms and conditions of this Agreement.

(d) Your purchased license to the Software grants you the right to receive Updates, if and when the Company makes them available, at no additional cost for one (1) year from the date of your license purchase. Thereafter, the Company has no obligation to provide further Updates to you, and you must purchase a new license to receive future Updates.

9. Third-Party Materials.

The Software may display, incorporate, include, or make available third-party content (including data, information, applications, and other products, services, or materials), software, or services (“Third-Party Materials”). You acknowledge and agree that the Company is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect. The Company assumes no liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links are provided solely for your convenience. You access and use them entirely at your own risk and subject to the applicable third parties’ terms and conditions.

10. Term and Termination.

(a) The term of this Agreement (the “Term”) begins when you download the Software and continues until terminated by you or the Company as outlined in this Section 10. This Agreement will also terminate upon termination of the applicable license agreement.

(b) You may terminate this Agreement by deleting the Software and all copies from your Computing Device.

(d) Upon termination, all rights granted to you under this Agreement will terminate. You must cease all use of the Software and delete all copies from your Computing Device.

(e) Termination will not limit any of the Company’s rights or remedies at law or in equity.

11. Warranties.

(a) The Company represents and warrants that it has the rights and authority necessary to grant you a license to use the Software.

(b) You represent, warrant, and covenant that:

(i) you shall at all times comply with applicable laws, regulations, and government directives in your use of the Software;

(ii) if you access or use the Software on behalf of an Organization, you have obtained from the Organization all permissions and authorizations necessary to use the Software and End User Provided Materials;

(iii) all End User Provided Materials that you input or upload to the Software are either owned by you, or have been lawfully obtained by you, and that you have all of the necessary authorizations from the appropriate parties to possess, view, access, and upload such End User Provided Materials (and, if applicable, to share them with other End Users); and

(iv) your use of the Software does not and will not conflict with, or infringe upon, the rights of the Company, the Organization (if applicable), or any third party.

12. Disclaimer of Warranties.

(a) Except for the warranties provided in Section 11(a), the Software is provided to you “as is” and with all faults and defects, without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, oral, statutory, or otherwise, concerning the Software. These include all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as warranties that may arise from a course of dealing, course of performance, usage, or trade practice. Without limiting the foregoing, the Company provides no warranty and makes no representation that the Software will meet your requirements, achieve any intended results, be compatible or work with any other software, systems, or services, operate without interruption, meet any performance or reliability standards, be error-free, or that any errors or defects can or will be corrected.

(b) The Company does not manufacture or provide any hardware, devices, or equipment. Accordingly, the Company makes no representations and disclaims all warranties concerning any device or equipment with which you may use the Software.

(c) The Company makes no representations and provides no warranties concerning the accuracy, completeness, appropriateness, reliability, timeliness, usability, availability, or any other quality of any End User Provided Materials used with the Software.

13. Limitation of Liability.

(a) To the fullest extent permitted by applicable law, in no event will the Company, its affiliates, or any of its or their respective licensors or service providers have any liability arising from or relating to your use of, or inability to use, the Software or any associated services for personal injury, wrongful death, personal or professional negligence, property damage, loss of data, loss of goodwill, breach of privacy, unauthorized access to your data by third parties, business interruption, Computing Device failure or malfunction, or any other consequential, incidental, indirect, exemplary, special, or punitive damages.

14. Additional Disclaimers and Limitations of Liability.

In no event shall the Company be liable to you or any third party for any damages arising from or connected with an End User’s use of, or interaction with, the services of any third party, whether through or in connection with the Software or otherwise.

15. Indemnification.

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, affiliates, successors, and assigns from and against all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of any kind, including reasonable attorneys’ fees, arising from or relating to: (i) your use or misuse of the Software; (ii) your failure to comply with any applicable law, regulation, or government directive; (iii) your breach of this Agreement; or (iv) your agreement or relationship with an Organization, if applicable, or any third party. Furthermore, you agree that the Company assumes no responsibility for information or content that you submit or make available through the Software or for content made available to you by third parties.

16. Severability.

If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term, and all other provisions of this Agreement will continue in full force and effect.

17. Limitation of Time to File Claims.

Any cause of action or claim you may have arising from or relating to this Agreement or the Software must be commenced within one (1) year after the cause of action accrues. Otherwise, that cause of action or claim is permanently barred.

18. Entire Agreement.

This Agreement contains the entire agreement between you and the Company concerning the Software and supersedes all prior or contemporaneous understandings and agreements, whether written or oral, concerning the Software.

19. Waiver.

No failure or delay by either Party in exercising any right or power under this Agreement shall operate as a waiver of that right or power. No single or partial exercise of any right or power under this Agreement shall preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

20. No Employment or Agency Relationship.

No provision of this Agreement or part of the relationship between you and the Company is intended, or shall be deemed or construed, to create any relationship between you and the Company other than that of an End User of the Software and the services provided.

21. Equitable Relief.

You acknowledge and agree that your breach of this Agreement would cause the Company irreparable harm for which monetary damages alone would be inadequate. In addition to damages and any other remedies to which the Company may be entitled, you acknowledge and agree that we may seek injunctive relief to prevent an actual, threatened, or continued breach of this Agreement.

22. Headings.

The headings in this Agreement are for reference only and shall not limit the scope of, or otherwise affect, the interpretation of this Agreement.

23. Geographic Restrictions.

The Company is based in Portugal. The Software is provided for access and use primarily by persons located in Portugal, and the Company maintains compliance with Portuguese laws and regulations. If you purchase or use the Software from outside Portugal, you are solely responsible for compliance with local laws.

24. Comments, Concerns, and Notifications.

The Software is operated by The Olá Brothers LDA. All feedback, comments, requests for technical support, and other communications relating to the Software should be directed to sip@sipapp.io.