Q: I lost my license. Can you send it to me?

Sure! Enter the e-mail address you used for your order, and we'll send you the code into your inbox right away. If you forgot the address you registered with, let us know what order info you do have and we'll try to find it.

Q: Can I try Sip before buy it?

Yes, you can download sip and test it for 14 days without any feature restrictions.

Q: Is it possible to use the same license in multiple devices?

Yes, a single license can be installed in up to 2 devices.

Q: Do you offer refunds?

Yes we do. If you’ve changed your mind, and no longer want to use Sip, we can offer a full refund within 30 days of you purchasing Sip. Simply contact us.

Q: Is it possible to show only my favorite color formats?

Yes, just go to Sip Preferences> Formats and then select which color formats you want display in Sip.

Q: Why can’t I open Sip in OSX 10.11?

Sorry, we only support Sierra (10.12), High Sierra (10.13) and Mojave (10.14).

Q: I’ve spotted a bug. How do I notify it?

Thanks for helping us! Please feel free to contact us or send us a tweet and we’ll work on it as soon as we can.

Q: Love the color names! Where do they come from?

We love it too! It comes from an awesome project called "Name that color" , by Chirag Mehta.

Q: Why does Sip get different output values on different Softwares?

The output may be different because each software uses a different color profile. You can match the color profile by using the or shortcuts.

Q: Where can I find the End User License Agreement (EULA)?

Here it is!